1. The controller of the Guest's personal data is PHU MARTOM-TRAVELAND Sp. z o.o. Hotel Anders with its registered office in Stare Jabłonki, ul. Spacerowa 2, 14-133 Stare Jabłonki, Tax Identification Number (NIP) 739-020-01-17, hereinafter referred to as the "Hotel".

2. The Guest's personal data are processed on the basis of the agreement for the provision of hotel services concluded between the Guest and the Hotel. The purpose of processing personal data is to provide hotel services or other similar services which, at the Guest's request, are provided by the Hotel. In addition, the Guest's personal data may be processed by video surveillance used in the Hotel. The purpose of using video surveillance is to protect the Guest and other persons present on the Hotel premises or in its vicinity.

3. If the Guest provides personal data concerning preferences regarding their stay or the services provided, the Hotel may process these personal data for the purpose of improving the quality of the services provided by the Hotel or ensuring the Guest's comfort or providing additional services for the Guest. This also applies to the processing of sensitive data. The legal basis for processing personal data for this purpose is the legitimate interest of the Hotel (Art. 6(1)(f) GDPR). The Hotel has carried out an assessment of the impact of activities undertaken for this purpose on the Guest's privacy. This assessment led the Hotel to conclude that processing personal data on the basis of the legitimate interest does not unduly interfere with the Guest's privacy, because such processing of the Guest's personal data is intended to improve the quality of the services provided by the Hotel, which is intended to benefit the Guest by better understanding the Guest's needs. Therefore, the Guest's interests and privacy will not be violated.

4. The Guest's personal data may also be processed for the purpose of conducting guest satisfaction research in connection with the services provided by the Hotel. The legal basis for processing personal data for this purpose is the legitimate interest of the Hotel (Art. 6(1)(f) GDPR). The Hotel has carried out an assessment of the impact of activities undertaken for this purpose on the Guest's privacy. This assessment led the Hotel to conclude that processing personal data on the basis of the legitimate interest does not unduly interfere with the Guest's privacy, because such processing of the Guest's personal data is intended to improve the quality of the services provided by the Hotel, which is intended to benefit the Guest by better understanding the Guest's needs. Therefore, the Guest's interests and privacy will not be violated.

5. The Hotel informs that providing personal data is a contractual and legal requirement (when documenting a sale made to the Guest with a VAT invoice). Failure to provide personal data makes it impossible to conclude a contract with the Hotel and also prevents issuing a VAT invoice.

6. The Hotel informs that every Guest has the right to access their personal data and to correct and update them. Every Guest also has the right to data portability, to object to processing and to have personal data erased, if there are legal grounds to do so.

7. The Hotel informs that the Guest's personal data will be stored for the entire period of providing hotel services to the Guest, and also for the period of limitation of any claims, including tax and civil claims. Personal data processed by video surveillance will be stored for a period of 10 days, unless due to special circumstances (e.g. an accident) the surveillance recording must be kept longer, including for the duration of any proceedings conducted under the law.

8. The Hotel informs that the Guest's personal data may be disclosed to the following categories of recipients:

  • Accounting firms cooperating with the Hotel,
  • Law firms cooperating with the Hotel,
  • Insurance companies cooperating with the Hotel,
  • IT companies and firms providing support and management of the Hotel's IT infrastructure,
  • Courier and postal companies,
  • Travel agencies.

9. The Hotel informs about the right to lodge a complaint with the supervisory authority responsible for overseeing the processing of personal data.

10. In the case of booking accommodation at the Hotel through a travel agency or a booking portal, the categories of the Guest's personal data transferred to the Hotel by these entities may include in particular the Guest's name and surname, date of stay, e-mail address and telephone number. Information about the exact source from which the Hotel obtained the Guest's personal data can be obtained at Reception.